Lyle Knox

Mr. Knox brings over 35 years experience in the financial services industry to the FTNI team. Prior to joining FTNI, Mr. Knox spent nearly 25 years with ACI Worldwide, a leading provider of electronic payments software doing business in over 80 countries. Mr. Knox most recently served as Vice President of Latin American Operations for ACIWW, where the company operates directly and through a network of partners. Previously while with ACIWW, Mr. Knox served in a variety of customer facing management roles in both sales and customer care. Prior to joining ACIWW, Mr. Knox began his career at Ameritas Insurance Corporation. While at Ameritas, Mr. Knox was instrumental in leading the implementation of a variety of technology tools to support their distributed sales and marketing organization. Mr. Knox received his B.A. degree in mathematics from Nebraska Wesleyan University.

Recent Posts

A Small Business Guide to Unraveling Card Processing Services

Credit Card Processing | FTNIThe decision to accept credit and debit transactions is a big one – and enlisting the help of a provider who specializes in credit card processing services can be confusing and complicated. With all of the payment options available to consumers, payment processing has become increasingly complex — often requiring multiple payment systems from multiple vendors. FTNI created ETran not only to simplify payment processing, but to save businesses time and money. At FTNI, we pride ourselves on unraveling the confusion surrounding that process, so you can make the best decision for your organization.

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Topics: card processing, credit card processing

Increase Loyalty and Reduce Cost with Recurring ACH

Many enterprises now offer recurring ACH as an option when agreeing to payment terms – especially for service contracts or other accounts with regular or scheduled billing. But how can ACH benefit your business?

ACH Transactions, explained.

Automated Clearing House (ACH) transactions allow for direct account-to-account transfer of funds between financial institutions, individuals or companies. Recurring ACH payments are authorized by the customer, who agrees to allow the vendor or service provider to initiate payment from their account automatically according to a predetermined schedule.

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Topics: Recurring ACH, ACH Processing

What You Need to Know about Merchant Credit Card Processing

In today’s world, eCommerce is no longer the unwieldy, difficult to implement process of days past. New technologies and tools now make eCommerce solutions affordable and accessible, even for start-ups and small businesses. And, while accounts intended for eCommerce were once seen as high-risk, most banks and credit processors have relaxed their standards, making it much easier to establish a merchant account.

Still, before you jump into an agreement, it’s important to understand the way merchant credit card processing works.

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Topics: credit card payments, credit card processing

Why Your Business Should Take Recurring Credit Card Payments

If you are providing a service or a product that is used on a recurring basis, recurring credit card payments will make running your business a lot easier. Recurring credit and debit card payments let you automatically bill your customers on a regular interval. That interval is something that you can decide, either with a specific date or on an interval based on elapsed time, such as every two weeks.

Making an automatic payment for services has become a very common way for customers to pay their bills. Vehicle insurance, web hosting or internet access, cable TV access, and many other monthly billed services utilize recurring credit card payments. Recurring bill has become a more common way for people to pay for utility or maintenance bills. If you provide a service or product on a specific interval, offering your customers this convenience will be a welcome option. Your customers will not have to worry about whether they miss a payment or find the time to work on bills.

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Topics: recurring credit card processing, recurring payments

Killing the Paper Check with Remote Deposit Capture (RDC)

Remote deposit (also known as ‘Remote Deposit Capture,’ or ‘RDC’) is a way to process payments without sending checks to the bank. With remote deposit capture, you can scan (or snap) an image of a check, send the image to your bank, and see the funds added to your account more quickly.

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Topics: check processing, RDC

Why Your Business Should Use Electronic Invoices (EIPP)

Business invoicing can be a time-consuming and costly processes. Many companies, especially small businesses, still create invoices by hand, printingthem, stuffing envelopes for mailing, and then waiting for either a check or a call for a credit card payment. Once a check is received from the customer, the business owner has to record the payment, reconcile the account, and then leave the business and deposit the checks or take the time to process credit card payments.

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Topics: electronic invoice presentment and payment, EIPP

What You Need to Know about Electronic Invoice Presentment

Invoice presentment, also called e-invoicing or electronic billing, is essentially sending invoices to clients and vendors electronically to expedite the payment process. As simple as that sounds, there are many different processes by which an invoice can be presented to a customer or vendor, and many ways that an invoice may be paid.

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Topics: electronic invoicing, electronic invoice presentment and payment, EIPP, EBPP

ACH Processing 101: A beginner's guide

What Is ACH?

ACH (Automated Clearing House) is a nationwide electronic funds transfer (EFT) network that process large volumes of transactions involving credit or debit. The ACH is a private system that facilitates the secure transfer of electronic payments by connecting to financial institutions throughout the United States.

How Does ACH (ACH Payment Processing) Work?

The Receiver is the first step in the process of a transaction involving the ACH. Receivers must first grant authorization to the Originators who issued the ACH credit or debit request. The Originator’s account is then identified by the financial institution’s routing number and their account number. When the Originator has received the authorization, they will create a new ACH entry, which is then sent to the correct originating institution. This can be done as long as the financial institution performs ACH origination. The entry is distributed to an operator at ACH who continues the process by disseminating it to a receiving institution. At this stage, the Receiver’s account will receive a credit or a debit depending on the nature of the transaction.

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Topics: ach, ACH Processing

Transaction Processing 101

Building an enterprise-level organization involves complex processes that revolve around one of the most important components – the financial – and the refinement, organization, management, and dissemination of related data. The engine grows by building on what works and iterating on what has failed. This constant ebb and flow forms the backbone of successful enterprise organizations.

Transaction processing that utilizes simplified methods and tools are the key to aligning all the pieces of this financial puzzle and using various applications to keep the machine running. It streamlines the customer purchase process on the front-end and back-end, organizes payments, and takes the difficulty out of processing complex batches of financial information.

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Topics: payment processing, recurring payments, credit card processing, RDC, integrated receivables, ACH Processing

Adding Remote Deposit Capture to the Bank Reseller Offering

With more budget cuts across the board for all different types of financial organizations, there is a growing trend to devise alternative methods that will assist in streamlining the decreasing availability of funds, while working to continue to operate efficiently and effectively.

Too often organizations are finding such drastic budget cuts as a crippling necessity just to keep the doors open – much like putting a band-aid on the problem, when major surgery is what is needed. And to be realistic, a band-aid will not cover up major budget ‘cuts’.

What is needed here for bank resellers is to think outside the box – inward, and cease doing business the old fashion way. Many organizations have jumped on the marketing wagon, helping to increase visibility to generate revenue, but what if they were to think ‘inside’ the box – making improvements from the inside out to help elevate some budget short falls?

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Topics: mobile remote deposit capture, RDC, Banks

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