“Independence Bank has been in the remote capture industry since 2005 and we understand what makes a remote capture system successful. We have gathered an extraordinary amount of feedback from our customers and non-customers over the years. Customers want a complete payments solution and FTNI offers this. Additionally, FTNI was willing to work with us and expand on their existing system to meet all of our customer’s needs which is something our existing provider couldn’t do for us.”
Danielle Desrosiers, EVP & COO, Independence Bank
“FTNI and their entire team have been outstanding. We turned to FTNI when our original partner could not get our product launched. FTNI assured us they could meet our needs and do so in a matter of weeks. True to their word they stepped in and completed in several weeks what our original vendor failed to do in over sixteen months. To say we were astonished would be an understatement, to say we are pleased would not do it justice. FTNI is flexible, creative, their software and systems are robust, their team never says no, they always find a way to deliver. I look forward to partnering with FTNI for many years.”
John Cunneen, President, The Cunneen Company
“I am convinced that the entire FTNI team do not fully understand what the word NO means. Since FTNI took over as our software and service vendor for our Electronic Giving System several months ago, they have yet to say NO or “it can’t be done”. They always listen, collaborate and after a remarkably short period of time develop a solution and a plan of action. They have delivered on every promise-their speed and flexibility is extraordinary. Of the many companies we do business with every year few meet expectations-FTNI exceeds them in every way.”
Jim Cunneen, Executive Vice-President, The Cunneen Company
“FTNI has proven professional, Timely, accurate and flexible in dealing with our prospects and current clients. In all cases FTNI has come in on time and has exceeded the expectations of our clients. The whole FTNI team has a masterful grasp of the needs of their prospects and clients and how to most efficiently solve their problems. The service offerings of FTNI are truly a value add and all deployments and integrations have been executed flawlessly.”
Mike Phelan, President, TransFirst ePayment Services
“FTNI has a terrific understanding of the needs of its partners and clients and how to most efficiently solve their problems. The service offerings of FTNI are truly a value add and all deployments and integrations are delivered impeccably”