A Donation Processing Success Story
Every day, the American Red Cross works to prevent, prepare for, and respond to disasters. The behind-the-scenes work done by their efficient back office systems helps make it happen.
As part of their effort to achieve continuous innovation and improvement, the Red Cross established an initiative to implement a remote deposit capture (RDC) solution to assist in accelerating the processing of donations collected at Red Cross field locations. The RDC solution needed to integrate with their current back office systems while enabling the electronic acceptance and deposit of checks, credit cards, and coin/currency. The solution also needed to automatically update finance and accounting systems and their donor databases with relevant information.
The American Red Cross wanted a software as a service (SaaS) solution for their RDC initiative, and leveraged trusted partner and leading check scanning provider, Panini’s extensive industry experience to help them determine available and appropriate SaaS solutions. FTNI’s integrated receivables solution, ETran, was identified as the right application for the RDC initiative.