The collections process can be tricky for any company, but especially for distribution companies who deal with large volumes of customers and deliveries on a daily to weekly basis. You need customers to be current in order to protect your revenue flow and keep your operations moving smoothly, but you must also be careful not to damage the personal relationship you’ve formed with your customers.
The good news is that there are new ways to not only make your collections efforts easier, but to help you improve cash flow and simplify your administration all at the same time. The same technology can be employed whether you operate on a payment due upon delivery basis or a monthly billing basis.
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