Success Story: Hardec's Wholesale Distributors

Founded in 1956 and headquartered in Elizabethtown, Kentucky, Hardec’s Wholesale Distributors is a family-owned business with nearly 70 years of industry experience. Specializing in the distribution of concessions, convenience, grocery, and general merchandise, Hardec’s serves a diverse customer base across a wide regional footprint.

As business grew each year, Hardec’s began to experience the strain that often accompanies manual, paper-based payment processing. Their accounts receivable (A/R) team was spending significant time handling incoming checks and ACH transactions—tasks that required multiple touchpoints, frequent trips to the bank, and labor-intensive reconciliation efforts.

“As recent as 2020, only about 10% of our customers were paying via EFT/ACH. The rest relied on checks and cash, creating delays, errors, and headaches for our drivers and accounting team,” said Ross Haynes, VP & General Manager, Hardec’s. “Our controller told me we simply didn’t have the staff to handle more ACH payments—and then, we discovered FTNI."

Download the full success story now to discover how FTNI's truly integrated receivables solutions have helped Hardec's to streamline and automate their payment processing and cash application operations.