Lockbox Processing Solutions

Affordably Implemented, Highly-Configurable, Internal & Outsourced Lockbox Processing Solutions.

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Flexible Lockbox Processing Solutions

Transform your lockbox and remittance processing workflows with truly integrated receivables lockbox processing solutions. The ETran lockbox processing solutions fit the bill no matter your needs. The decision to leverage a lockbox within your receivables mix—whether run internally or outsourced—is no small undertaking. FTNI's accounts receivable (A/R) automation platform delivers affordably implemented, easily configurable and conveniently maintained lockbox processing solutions including advanced RDC, remittance document scanning, and seamless posting of payment data to your back-office system.

Currently in use within corporate internal lockbox operations, banks and third-party operators, ETran provides the flexibility and configurability you need to streamline the acceptance, processing and posting of your lockbox remittance items. 

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Powering In-house & Outsourced Lockbox

FTNI's ETran solution is a cloud-based, integrated receivables platform that can be used as the engine of an internal lockbox operation. ETran is currently in use driving lockbox operations at firms processing as little as a few thousand checks/remittance documents per month to powering lockbox operations processing nearly 1 million checks and associated documents monthly.

ETran can also be used to bridge the gap between your outsourced lockbox provider's data feed and your systems. Along with the benefits of outsourcing your lockbox operations, there can also be some common 'headaches'. One of the most common is having to deal with receiving limited remittance data associated with lockbox items that many times still have to be manually reviewed and uploaded. ETran can help bridge that gap by automating historically manual, time-consuming and error prone processes, and supporting the posting of payment and remittance data to your back-office systems.


ETran Lockbox Processing Solutions: How It Works 

Regardless of whether you're looking to utilize in-house or outsourced lockbox operations, ETran can help you optimize business processes and workflows on a single A/R platform. 

ETran supports the scanning and association of checks and remittance documents. Using optical character recognition (OCR) technology, meta data can also be captured from remittance advices for posting and cash application purposes into any back-office system.

ETran is scanner agnostic, supporting all the major desktop check scanning manufacturers, along with other leading enterprise scanning station hardware.

In-House Lockbox Operations: ETran is currently in use driving lockbox operations at firms processing as little as a few thousand checks and remittance documents per month, yet it is also powering lockbox operations processing nearly 1 million checks and associated documents monthly.

Outsourced Lockbox Operations: Currently used by banks and other third-party lockbox providers, FTNI delivers the technology and partnerships to support your outsourced lockbox processing needs—all with the added benefit of ready access to a single truly integrated receivables platform.

ETran's back-office and bank agnostic nature allows it to consume detailed payment information from your outsourced lockbox, as well as information from your back-office systems to streamline and automate the matching of customer and payment data based on your unique business rules. Then, ETran can feed that data into your back-office system(s) in either batch or real-time to complete the cash application process.

Consuming and matching transaction data with the appropriate customer accounts for automatic posting helps eliminate manual processes, and lets your employees focus on higher value functions such as exception handling. 

ETran's SaaS architecture not only provides increased efficiency, but also delivers multiple layers of industry-leading security and compliance.

At the application layer, ETran is both PCI and HIPAA compliant. Additionally, FTNI's secure cloud hosting partner, Armor Defense, brings another layer of proactive security and compliance (PCI, HIPAA, SOC, and more) at the hosting layer.

Consistent with all modules on the ETran platform, ETran's Lockbox solutions maximize flexibility and scalability within your A/R operations by working with your existing bank(s), merchant processor, back-office systems and check scanning hardware.

Having an agnostic system means you don’t have to change platforms or rebuild existing processes as your business, financial or back-office technology needs change today, tomorrow and years into the future.

Achieve true straight through processing of payments received and processed from your internal or outsourced lockbox operations as a result of ETran's unique ability to seamlessly integrate with any back-office system in either batch or real-time. As your business needs grow and evolve, you'll be able to streamline and automate the cash application process for all payments accepted on the platform (AutoPay, RDC, Lockbox, Online, Mobile, etc.).

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“ETran accelerated our review processes by nearly 75 percent in the first thirty days of production. We went from having to manually review 100 percent of the check payments and associated forms within our lockbox operations, to reviewing only 20 percent of checks and documents scanned, and I expect that number to continue to decrease over time.  The efficiencies we have already realized are significant, to say the least.”

Greg Hopkins, Assistant VP Corporate Accounting

Physicians Mutual

Available Resources


Data Sheet: ETran Lockbox Solutions

FTNI’s lockbox solution delivers affordably implemented, easily configurable and conveniently maintained lockbox processing solutions.

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eBook: A/R Automation

This free eBook delivers a handy checklist for identifying and selecting a truly integrated receivables solution to meet your business needs.

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eBook: Remote Deposit Capture

In this free eBook, learn five ways to improve your business with RDC and mRDC, including the key elements to look for in an RDC solution.

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Frequently Asked Questions

A lockbox system delivers your A/R operations with an integrated solution to accept, process and manage all incoming checks and remittance items via an affordably implemented, easily configurable and conveniently maintained platform. Whether run internally or outsourced, lockbox processing systems provide the flexibility and configurability you need to streamline the acceptance and management of all lockbox payments and remittance items.

A lockbox solution provides the ability to manage all incoming lockbox payments and remittance items from a single solution to bridge the gap between automating historically manual, time-consuming processes and supporting the posting of payment and remittance data into your back-office systems. Lockbox solutions also work with your current banking relationships and accounting software to streamline your receivable processes.

Banks, third-party operators and corporate internal lockbox operations are just a few of the organizations that use lockbox systems to streamline their A/R processes.

The types of lockbox are in-house and outsourced. In-house lockbox processing solutions are utilized by corporates to manage all incoming payments internally. Internal users are able to accept, scan, manage and post all checks and remittance details. Outsourced lockbox processing used by banks and third-party providers delivers businesses with the ability to have another organization handle their payment processing operations. By utilizing an outsourced lockbox solution, all captured data can be automatically matched to customer accounts and payment information, and posted to any back-office system.

Lockbox processing solutions can provide your A/R organization with the ability to streamline your check-based receivables and remittance document processing with the added benefit of seamlessly posting all items to your back-office system(s). This offers complete oversight of your receivables, whether they are kept in-house or outsourced.

A lockbox file provides all the remittance information gathered throughout the day from your internal or outsourced lockbox, and the gathered data is automatically posted to your back-office system.

Advanced Remote Deposit Capture (RDC) products deliver the ability to streamline the scanning and association of check payments with image-based OCR software. Advanced RDC solutions quickly and efficiently read, process and associate checks with customers' accounts to speed check processing operations.

Once payments are uploaded and processed, the check payments are automatically deposited at a specific cutoff time and posted to your back-office system for cash application automation.

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