A Property Management Success Story
Operating a geographically distributed model, Benchmark Senior Living faced remittance processing challenges typical to the industry. Benchmark operates a network of locally owned but centrally supported senior living facilities throughout New England.
Benchmark set out in search of a Remote Deposit Capture (RDC) solution that would help them consolidate the check acceptance and payment posting process, while respecting each locally owned facility’s need for account confidentiality.
ETran requires no software for each senior facility to maintain. Deployed in a Software as a Service (SaaS) model, at user logon the solution determines if a new version of the application has been published. If it has, the user’s PC is pointed to the latest version of ETran.
ETran’s configurable facility and user-level access permissions and flexible data structure capabilities allow for customized data access and workflows at the individual user, facility and corporate levels.
The final step in the payment automation process deals with the parsing of information that associates the MICR information to resident accounts and distributes that information to each facility’s ETran site. This ste
allows ETran to automate the association of checks to resident accounts, which after the initial payment
from a new resident takes place automatically.