FTNI Admin

Recent Posts

How Insurance Agencies Can Improve the Customer Experience and Grow Revenue

It’s no secret that 2013 has brought a wealth of challenge to the insurance industry. Agencies have faced turmoil through catastrophic events, unsteady economic growth and uncertainty, and mounting regulations that impact everyday business. However, the year has also provided more opportunity than seen in several years with improvement in the housing market and auto industries, as well as private sector rehiring. For today’s insurance agencies, staying competitive means harnessing these opportunities and creating unique differentiators and customer enhancing experiences to grow revenue and outsmart competition.

The new face of servicing customers in the insurance industry relies on speed and convenience. Customers have become accustomed to buying everything online and expect any product – even insurance – to enable quick and efficient online purchasing and payment. Smart insurance agencies can leverage this as an opportunity to gain efficiency, enhance customer experience and grow their revenue base.

Read More

Independence Bank On-Boards its 100th Merchant Customer using FTNI’s ETran platform

FTNI’s cloud-based Receivables Processing Platform allows easy setup, deployment & support

OMAHA, Neb.  – November 8, 2011 - Independence Bank, headquartered in East Greenwich, Rhode Island announced today that it has on-boarded its 100th customer using FTNI’s ETran Receivables Management Platform.  Independence Bank was an early leader in offering Remote Deposit Capture (RDC) services to its clients, having brought on its first customer in 2004 under its Cool Deposit brand.  Today, it provides RDC, ACH and credit card services to over 100 merchant customers in a variety of verticals including the medical billing, energy, legal and healthcare industries.

Read More

Topics: Remote Deposit Capture

Home State Bank chooses ETran by FTNI for Remote Deposit Capture

Omaha, Neb. March 8, 2011 – Home State Bank has served the financial needs of Larimer County, Colorado for over 60 years.  While a complete menu of banking services and excellent customer service has enabled them to become the largest locally owned bank in the region, Home State Bank was looking to expand its payment offerings to its corporate clients through remote deposit capture, which would allow them to continue to expand their corporate customer base. 

Read More

Topics: Remote Deposit Capture