Remote Deposit Capture Streamlines Receivables Management for Parks & Sons of Sun City, Inc.

Having been tethered to onsite hardware and software providers to manage its receivables processes, Parks & Sons realized those providers could not keep up with today’s quickly evolving, highly secure, digital world.

In business for more than 50 years, Parks & Sons serves more than 120,000 customers in and around the greater Phoenix valley and averages 2,000 remittances a day. FTNI’s enhanced remote deposit capture (RDC) module provides the company unprecedented speed, flexibility and reliability in its check and remittance processing efforts. As part of FTNI’s ETran integrated receivables processing solution, the ETran RDC module delivers the ability to scan checks and remittance stubs while seamlessly associating and storing all account and payment information in a PCI-compliant, secure, central location.

Rethinking Receivables

Parks & Sons’ receivables clerks work with three separate items – coupons, checks and envelopes – for each remittance received. Previously, in addition to manually scanning and entering data associated with each coupon and payment, clerks also had to manually export batch files for input into the company’s back office AR system. With ETran now in place, the entire process is automated.

Parks and Sons and Enhanced RDC Image

“ETran literally transformed our receivables processes and brought efficiencies to us we never expected. We no longer do any front-end auditing of our mailed in payments,” said Shawn Parks, Business Manager at Parks & Sons. “Before, we had to audit 100% of our payments to find maybe 5% with changes or problems. Now we audit 0% on the front end and let ETran’s automation flag any issues. Due to that automation, we only need to audit that 5% with issues. The decrease in our time to process has been phenomenal.”

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